Unfortunately, without confirmation from the player about having received her winnings, we had owo reject the complaint. The player from Poland had deposited PLN setka at an internetowego casino, expecting to receive a 50% bonus and stu Free Spins. The casino’s on-line czat informed the player that he did not qualify for the premia due owo high nadprogram turnover. The player had sought a refund of his deposit but państwa told żeby the casino that he had to trade it three times before it could be refunded. We couldn’t assist with the deposit refund request as the player chose owo continue playing with these funds.
- We rejected the complaint because the player didn’t respond jest to our messages and questions.
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The player also highlighted that, unlike other casinos she had played at, HellSpin Casino had allowed the larger bet owo jego through, which she perceived as a trap. Despite our attempts jest to mediate, HellSpin Casino had not responded jest to our communication efforts. As the casino was operating without a valid license and didn’t refer jest to any ADR service, we had been unable to resolve the issue. The player from New Zealand had requested a withdrawal prior to submitting this complaint.
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However, the Complaints Team had found four bets that breached the casino’s terms in the player’s betting history. The casino had been asked jest to provide further information regarding these bets, but they had not responded. The player państwa asked jest to obtain the full history from the casino so that the situation could be further investigated.
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- The player from Switzerland has requested a withdrawal less than two weeks prior owo submitting this complaint.
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- After this period, due owo a lack of response from her, the complaint państwa closed.
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It is ensured by the fact that they have been tested carefully. This means all games at the casino are based on a random number program generujący. Other good things about this casino include secure payment services and the fact that it has been granted an official Curacao gaming license.
Therefore, thiscasino ticks all the necessary boxes for every Canadian gambler that wants a taste of a quality gamingexperience. Weekly reload bonuses are designed jest to make loyal customers of existing players. Apart from the welcome bonuses, there is a reload bonus that is availablepan all Wednesdays. The premia offers players in Canada 50% up owo 600 CAD dodatkowo 100 free spins. Owo enjoy this offer, you must deposit a min. of 25 CAD on a Wednesday pan the platform.
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We advised the player to be patient and wait at least czternaście days after requesting the withdrawal before submitting a complaint. Despite multiple attempts owo contact the player for further information, w istocie response państwa received. Consequently, the complaint was rejected due to lack of communication. The proliferation of gambling enthusiasts in Canada today remains an exciting development. Currently,leading operators like HellSpin Casino Canada are remarkably redefining the gambling landscape.
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However, after attempting jest to withdraw the winnings, the casino had closed her account, alleging third-party involvement. Despite her providing documentation and credit card verification, the issue persisted. We clarified that according to vilkår gjelder the casino’s rules and our Fair Gambling Codex, players should have only used payment methods registered in their own name.